Dear Sales Partners,
With the implementation of the new EU Insurance Distribution Directive (IDD), a new regulation for insurance brokerage came into force on 23 February 2018. Therefore, we would like to inform you about the changes in use and your obligations for you as a travel agency.
A form with the mandatory fields, which you must hand over to your customers before booking, is available for download on the right.
We will provide a technical solution through your booking system as soon as possible.
Due to the EU Insurance Distribution Directive (IDD), it is only possible to get premiums of more than € 200 through A-ROSA on request. For the conclusion of the insurance the insurance is accordingly handed over to trained and licensed technical personnel of the Hanse Merkur.
We arrange travel insurance in the status of a permission-free annex intermediary according to § 34d Abs. 8 Nr. 1 of the German Trade Regulations (Gewerbeordnung (GewO)).
Attempts at arbitriation and complaints can be sent to the following address if an agreement with Hanse Merkur cannot be reached:
PO Box 08 06 32
Telephone: +49 800 3696000
Fax: +49 800 3699000